If you need to apply for a refund, please contact our help center. After verification by customer service staff, you will receive a refund for you. The following are the refund methods and time:
Payment method Refund method Refund cycle Online payment Refund to customer's original payment card 1-3 working days, slightly longer in remote areas and small banks
Cash on delivery Refund to customer via post office or bank transfer Post office remittance: 7-14 working days
Tips: If the payment cannot be returned promptly due to a third party payment platform or bank reason, our customer service staff will contact you to resolve.